Orchestration

Lead Routing

Deterministic rule chains that decide what happens the moment a lead changes state.

Positive reply handoff

Active

If positive reply

Create GHL Contact
Assign Salesperson
Move Pipeline → Meeting
Start Nurture Workflow
Pause Cold Outreach

Customer conversion

Active

If customer purchases

Remove all cold campaigns
Move to Customer Nurture

Global opt-out

Active

If unsubscribe

Remove from Instantly
Remove from GoHighLevel
Add to suppression list